Each account has a username (your email address) and a password (issued to you by the system administrator of your company or by Interact).
There is no way to view or otherwise retrieve the password associated to an account. If you lose your password, please contact your system administrator (or Interact) to reset it.
The consult your emails online with your browser, you can use the webmail interface located at https://webmail.interact.lu/.
The new system is https://webmail2.interact.lu/
If you want to be able to send and receive emails using your email client (for example Outlook, Thunderbird or Mail), then you need to first set up your account using the access details provided below.
The incoming server uses POP3 as a default, IMAP is available as a paid upgrade.
If you want to be able to send and receive emails using your email client (for example Outlook, Thunderbird or Mail), then you need to first set up your account using the access details provided below.
| Setting | Value |
|---|---|
| Server: | helios.interact.lu |
| Mode: | SSL/TLS |
| Port: | imaps/993 |
| Authentification: | Authentification required (username is email address) |
| Setting | Value |
|---|---|
| Server: | helios.interact.lu |
| Mode: | SSL/TLS |
| Port: | pop3s/995 |
| Authentification: | Authentification required (username is email address) |
| Setting | Value |
|---|---|
| Server: | helios.interact.lu |
| Mode: | SSL/TLS |
| Port: | submission/465 |
| Authentification: | Authentification required (username is email address) |